History

Palms Travel Bureau Ltd is a tour and travel service company found in Uganda which is run by team of experienced and dynamic professionals who love and are passionate about tours and travel in general. This company was started by Patrick Mulindwa (SON) and Christine Kibirige (MOTHER) as a small family business because of our love for nature and the desire to conserve it. The only way we knew how to ensure this nature is kept intact was to facilitate people to see it, feel it, touch it  and appreciate the beautiful planet in which we live and in particular UGANDA our beautiful country through tourism. It’s from this idea that Palms travel Bureau has grown into a fully fledged professional tour and travel company in Uganda, East Africa.

OUR MISSION

Is to create an unwavering commitment to customer satisfaction that will eventually lead to a mutually beneficial business partnership with our customers. Getting clients to and from is only part of the job; we seek to demonstrate value for money every time by enforcing commitment and the highest level of service.

OUR VISION

Is to see that humanity can appreciate the beauty of the planet in which we live through tours and travel. Our belief is that we can only motivate people to preserve nature and correct the mistakes we have committed through our bad environmental practices by facilitating them to see those beautiful natural places that are still surviving.

CORE VALUES

Honesty:
We believe that being open and honest in all our dealings as well as maintaining the highest level of integrity at all times’ is our greatest priority. We shall not promise to our clients what we cannot deliver.

Excellence
We know that we have to continue striving to provide an excellent and quality service to all our clients because good is not good enough unless it’s better and later on excellent.

Commitment
It is our duty to fulfill our clients’ needs as provided for in the service packages that we offer, and meeting time frames can only be achieved through working with urgency and commitment.

Professionalism
It is our duty to act with integrity, provide good service, as well as be reliable and responsible. We are always ready to receive and act upon constructive criticism. We are also strict on ensuring that the privacy of our clients is respected at all times.It’s from this idea that Palms travel Bureau has grown into a fully fledged professional tour and travel company in Uganda, East Africa and world wide as represented on high ranking SafariBookings.com and www.tripadvisor.com websites for global access.